877-966-3836
FAQ
How do I measure my vent?

Just measure the size of the duct opening, length and width. The vent is made with a lip (for self rimming) or frame (for flush mounts) on all sides.
For Baseboard Vents the length and width of the hole as well as the length height and width of the area you want covered. That's the measurement we go by. If you have an odd requirement, please email or call us. We will try to accomodate.

What if my vent size is not listed?

Just contact us with your measurements. We'll be happy to give you a quote on a custom built vent.

What if I order the wrong size?

We understand how hard it is to judge measurements sometimes! We want you to be satisfied so just send us the standard registers back and we'll replace them with the right ones. It's as easy as that!

How strong are your floor vents?

It's natural to worry about the strength of a floor vent, particularly if it is going to be in a high traffic area. That's why we make ours out of an interlocking grid of solid oak. That way you're guaranteed the strongest vent possible. But if something unforseen does happen, just let us know and we'll replace it.

How do I finish my vent?

There will be step by step instructions shipped along with your vent to let you know how to get just the right finish. If you still need help or just want someone to walk you through it, just give us a call.

How long after I make a payment will I receive my order?

For most of our vents, we keep plenty in stock. But to be safe, we usually ask that you allow seven to ten business days for us to ship. This is especially true if we custom build something for you and you may want to check for lead times as they vary throughout the year if you have a deadline.

If you've ordered a specialty wood, or custom size just contact us to see how long it will take. We will do our best to please you.

What if I don't want to use a credit card?

We are happy to accept money orders, PayPal (which accepts personal checks, and most all credit cards) Visa, Mastercard or company checks. (We will wait for a check to clear before shipment.) Just write down what you need and mail your payment to


Wood Vents Unlimited
1108 Dimmocks Mill Road
Hillsborough, NC 27278
Phone: 877-WOODVENTS (877-966-3836)
or Fax to 800-280-0464


Be sure to include your email address so that we can let you know when we receive your payment and shipping details.

What is your return policy?

We want you to feel secure ordering over the internet. If you order a vent and it doesn't fit, just send it back and we'll replace it. Be sure to do this before you finish it, though! (Once you've stained a vent, we can't sell it to anyone else.) Note:We do not return shipping costs.


We're happy to answer any more questions. Just email us!

 

About Us
Wood Vents Unlimited specializes in custom built wood products for your home. We supply the finishing touches with quality wood vents and cold air returns. Our designs are carefully crafted; made to withstand regular traffic in your home.

We began selling vents to high end builders and contractors who install hardwood flooring. Then we decided to expand our customer base to include retail and wholesale wood suppliers throughout the country.

Our incredible deals are a good reason to place your first order and our quality and consistency is the reason our kind customers come back.

Our founder, spent twelve years in the hardwood floor business installing, sanding, and finishing beautiful floors for homeowners throughout Alabama, Georgia, and North Carolina. He began installing oak stairways, and supplied vents to the homeowners he worked with. When he founded Wood Vents Unlimited, he finally realized his goal of crafting quality wood products for hundreds of satisfied customers nationwide. Since then, he's been busy, supplying Crafted Wood Vents for Contractors and Floor Supply Retailers nationwide!

That's why we're happy to answer any questions you have. Who else should you go to for your wood vents than someone who has that much experience in the field?

Our company believes in supplying you with a product that will not only look beautiful in your home or project, but that is built to last as long as you keep your home. That makes us stand out in the world of vent manufacturing.